Contact Us

National Service Hotline

Please contact the National Service Hotline at: 1-800-942-2677, via webform, or LIVE CHAT.

For questions regarding:

  • AmeriCorps Segal Education Award
  • AmeriCorps or Senior Corps programs
  • eGrants and MyAmeriCops Portal technical assistance - including assistance with passwords, logging in, and getting past error messages

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Other Contact Information

 Payment Icon Payments to CNCS

Making a payment to CNCS? See Payment Options and Instructions.

 CNCS Icon Research and Evaluation

For the latest program evaluation reports and other valuable evaluation research, visit the Evidence Exchange or contact the Office of Research and Evaluation at

 Media Icon Media Inquiries

For media inquiries email us at or call at 202-606-6775.

 Organization Icon Prospective Grantees and Sponsors

If your organization is interested in administering one of our programs please start by going to What Program is Right for Your Organization.  

If you have questions regarding VISTA please visit Sponsor a VISTA Project.

If you have questions regarding Senior Corps (Foster Grandparents, Senior Companions, and RSVP) programs please contact your CNCS State Office.

If you have questions regarding AmeriCorps NCCC please visit Sponsor an AmeriCorps NCCC Team.

If you have questions regarding AmeriCorps State please contact your State Commission.

 Senior Corps Icon Senior Corps

Individuals interested in joining Senior Corps should contact the National Service Hotline at 1-800-942-2677 or via webform at Organizations should contact their state offices.

 AmeriCorps Icon AmeriCorps

Individuals interested in joining AmeriCorps, including AmeriCorps VISTA, AmeriCorps NCCC, and AmeriCorps State and National, should contact the National Service Hotline at 1-800-942-2677 or via webform at  

 Ed Award Icon Segal AmeriCorps Education Award

For information on your Segal AmeriCorps Education Award, contact the National Service Hotline at 1-800-942-2677 or via webform at - including payments to your educational institution, loan deferments, password issues, and general questions about your Segal AmeriCorps Education Award.  

 CNCS Icon Member and Volunteer Safety & Security

AmeriCorps and Senior Corps members have the expectation and the right to serve in a safe environment, and to be treated with dignity and respect. The Corporation for National and Community Service expects all program leaders and grantees to create safe service environments for our members. If members or volunteers believe that they are experiencing harassment, discrimination, or other safety and security issues, CNCS is committed to working with respective program leadership to address and assist in resolving these concerns as quickly as possible. CNCS has zero tolerance for harassment. View our safety and security pages for more information.

AmeriCorps Member Safety & Security

Senior Corps Volunteer Safety & Security

 SIF Icon Social Innovation Fund

For information on the Social Innovaiton Fund that you can not locate on our website, please contact

OIG Icon Office of Inspector General

 CNCS Icon CNCS State Offices

 CNCS Icon CNCS Staff

 CNCS Icon State Service Commissions

 Employee Verification Icon Employment Verification - Former Members

Employment Verification – Former Members

If you are a current or former national service member and need a service verification letter, log in to the My AmeriCorps Portal: You’ll see a link for Service Letters.

If you are a third party (prospective employer, rental agency, bank, verification firm, etc.) and need to confirm that someone is or was a national service member, please contact the National Service Hotline to receive your request. We can release information only if you include a signed release from the current/former member.

Please also contact the National Service Hotline if:

  • you need help getting logged in
  • you don’t have a Portal account
  • there is a problem of any kind with your service letter

National Service Hotline - 1-800-942-2677

Hotline Webform

Live Text Chat

 Employee Verification IconEmployment Verification – CNCS Employees

Address Icon Corporation for National and Community Service Headquarters

250 E Street, SW
Washington, D.C. 20525

Directions to HQ

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