AmeriCorps Member Exit Survey

The AmeriCorps Member Exit Survey is administered to all AmeriCorps members online through the Member Portal as they complete their term of service. It serves as the agency’s best source of data about the AmeriCorps member experience and is a valuable source of information for both program improvement and for reporting to external partners and other stakeholders.

The Office of Research and Evaluation worked with AmeriCorps State and National, AmeriCorps VISTA, and AmeriCorps NCCC to redesign the member exit survey to more accurately capture the member experience and to map it against sociological constructs that can provide insight into member development as it occurs throughout the term of service. The redesign also included changes to the survey administration process to increase response rates and new efforts to link the exit survey data to agency administrative data including member demographics, program characteristics, and service locations. The new member exit survey was deployed in April 2015. The Office of Research and Evaluation analyzes survey data and provides regular reports to programs that achieve high response rates. Next steps include public reports and more sophisticated analyses by member characteristics, program types, and service locations. 

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