Performance Measurement

AmeriCorps Performance Measurement framework provides a common focal point for AmeriCorps work across all programs and initiatives. AmeriCorps has a focused set of Agency-Wide Priority Measures derived from the 2011-2015 Strategic Plan. Every Program will contribute to the Agency-Wide Priority Measures. There are also specific grantee/sponsor measures that roll up into the Agency-Wide Priority Measures, which you can see in the Agency-Wide Priority Measures chart. Each Program also has Complementary Program Measures to collect additional performance information. See how your program measures fit in with the 16 Agency-Wide Priority Measures.


CNCS Performance Measurement

Goal One: Community Resources

Increase the impact of national service on community needs in communties served by CNCS-supported programs.
Goal One: Community resources

Disaster Services

  • Assistance Provided
  • Agency-Wide Priority Measure 1- Number of individuals that received assistance from CNCS-supported programs in disaster preparedness, mitigation, response and/or recovery.

Economic Opportunity

  • Financial Literacy
  • Housing
    • Agency-Wide Priority Measure 2- Percent of economically disadvantaged people that received housing-related assistance from CNCS-supported members, participants and volunteers who showed improvement in their housing situation.
  • Employment


  • School Readiness
    • Agency-Wide Priority Measure 3- Percent of children that demonstrated gains in school readiness.
  • K-12 Success
    • Agency-Wide Priority Measure 4- Percent of students served by or serving in CNCS-supported programs that demonstrated improved academic performance (including the percent meeting state proficiency levels in literacy and/or math, or whose scores on state standardized tests improved).
    • Agency-Wide Priority Measure 5- Percent of students served by CNCS-supported programs, or engaged in CNCS-supported service-learning, that demonstrated improved academic engagement.
  • Post-Secondary Educ. Support

Environmental Stewardship

  • Energy Efficiency
  • At Risk Ecosystems
    • Agency-Wide Priority Measure 6- Number of at-risk acres (land and/or water) improved by CNCS-supported members, participants and volunteers.
  • Awareness of Issues
  • Green Jobs

Healthy Futures

  • Aging in Place
    • Agency-Wide Priority Measure 7- Percent of homebound OR older adults and individuals with disabilities that received CNCS-supported services who reported having increased social ties/perceived social support.
  • Obesity and Food
    • Agency-Wide Priority Measure 8- Number of individuals that gained access to food resources provided with the assistance of CNCS-supported members, participants or volunteers.
  • Access to Care

Veterans & Military Families

  • Vets and Mil. Families Served
    • Agency-Wide Priority Measure 9- Number of (a) veterans; (b) veterans' family members; (c) family members of active-duty military; and (d) military service members that received CNCS-support assistance.

Goal Two: Member Experience Resources

Strengthen national service so that participants engaged in CNCS-supported programs consistently find satisfaction, meaning and opportunity.
Goal Two: Member Experience Resources

  • Accessible and Attractive
    • Agency-Wide Priority Measure 10- Number of veterans and military family members engaged in providing services through CNCS-supported programs.
  • Meaning in Service Experience
  • High Quality Service Experience
  • Opportunities
    • Agency-Wide Priority Measure 11- Percent of service participants engaged in CNCS-supported programs who report having an experience that expands educational, professional or civic opportunities.
  • Health Benefits

Goal Three: Capacity Building Resources

Maximize the value we add to grantees, partners and participants.
Goal Three: Capacity Building Resources

  • Knowledge Base/Measuring Results
  • Rigorous Evaluations
    • Agency-Wide Priority Measure 12- Percent of organizations that implement evaluations that demonstrate strong evidence of program effectiveness than in the year prior to receiving CNCS funding.
  • Capacity Building
    • Agency-Wide Priority Measure 13- Number of community volunteers recruited and/or managed by CNCS-supported organizations or National Service Participants.

Goal Four: Infrastructure Resources

Fortify management operations and sustain a capable, responsive and accountable organization.
Goal Four: Infrastructure Resources

  • Strengthen IT
    • Agency-Wide Priority Measure 14- Complete modernization of IT infrastructure.
  • Talented, Diverse, Adaptive Workforce
  • Financial and Grants Mngmt. Sys.
    • Agency-Wide Priority Measure 15- Ensure that no material internal control or compliance issues are identified in annual financial statement audit.
    • Agency-Wide Priority Measure 16- Award and close grants and contracts within prescribed timeframes.

Program Measures

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