CNCS Performance Measurement

CNCS' Performance Measurement framework provides a common focal point for CNCS' work across all programs and initiatives. CNCS has a focused set of Agency-Wide Priority Measures derived from the 2011-2015 Strategic Plan. Every CNCS Program will contribute to the Agency-Wide Priority Measures. There are also specific grantee/sponsor measures that roll up into the Agency-Wide Priority Measures, which you can see in the Agency-Wide Priority Measures chart. Each CNCS Program also has Complementary Program Measures to collect additional performance information. See how your program measures fit in with the 16 Agency-Wide Priority Measures.


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CNCS Performance Measurement
This diagram represents Focus Areas, Objectives, and Agency-Wide Priority Measures from the CNCS Strategic Plan.
Click on the goals to learn more.
  • Increase the impact of national service on community needs in communties served by CNCS-supported programs.
    Goal 1: Community resources

      • Assistance Provided
        • Agency-Wide Priority Measure 1

          Number of individuals that received assistance from CNCS-supported programs in disaster preparedness, mitigation, response and/or recovery.

      • Financial Literacy
      • Housing
        • Agency-Wide Priority Measure 2

          Percent of economically disadvantaged people that received housing-related assistance from CNCS-supported members, participants and volunteers who showed improvement in their housing situation.

      • Employment
      • School Readiness
        • Agency-Wide Priority Measure 3

          Percent of children that demonstrated gains in school readiness.

      • K-12 Success
        • Agency-Wide Priority Measure 4

          Percent of students served by or serving in CNCS-supported programs that demonstrated improved academic performance (including the percent meeting state proficiency levels in literacy and/or math, or whose scores on state standardized tests improved).

        • Agency-Wide Priority Measure 5

          Percent of students served by CNCS-supported programs, or engaged in CNCS-supported service-learning, that demonstrated improved academic engagement.

      • Post-Secondary Educ. Support
      • Energy Efficiency
      • At Risk Ecosystems
        • Agency-Wide Priority Measure 6

          Number of at-risk acres (land and/or water) improved by CNCS-supported members, participants and volunteers.

      • Awareness of Issues
      • Green Jobs
      • Aging in Place
        • Agency-Wide Priority Measure 7

          Percent of homebound OR older adults and individuals with disabilities that received CNCS-supported services who reported having increased social ties/perceived social support.

      • Obesity and Food
        • Agency-Wide Priority Measure 8

          Number of individuals that gained access to food resources provided with the assistance of CNCS-supported members, participants or volunteers.

      • Access to Care
      • Vets and Mil. Families Served
        • Agency-Wide Priority Measure 9

          Number of (a) veterans; (b) veterans' family members; (c) family members of active-duty military; and (d) military service members that received CNCS-support assistance.

  • Strengthen national service so that participants engaged in CNCS-supported programs consistently find satisfaction, meaning and opportunity.
    Goal 2: Member Experience resources

    • Accessible and Attractive
      • Agency-Wide Priority Measure 10

        Number of veterans and military family members engaged in providing services through CNCS-supported programs.

    • Meaning in Service Experience
    • High Quality Service Experience
    • Opportunities
      • Agency-Wide Priority Measure 11

        Percent of service participants engaged in CNCS-supported programs who report having an experience that expands educational, professional or civic opportunities.

    • Health Benefits
  • Maximize the value we add to grantees, partners and participants.
    Goal 3: Capacity Building resources

    • Knowledge Base/Measuring Results
    • Rigorous Evaluations
      • Agency-Wide Priority Measure 12

        Percent of organizations that implement evaluations that demonstrate strong evidence of program effectiveness than in the year prior to receiving CNCS funding.

    • Capacity Building
      • Agency-Wide Priority Measure 13

        Number of community volunteers recruited and/or managed by CNCS-supported organizations or National Service Participants.

  • Fortify management operations and sustain a capable, responsive and accountable organization.
    Goal 4: Infrastructure resources

    • Strengthen IT
      • Agency-Wide Priority Measure 14

        Complete modernization of IT infrastructure.

    • Talented, Diverse, Adaptive Workforce
    • Financial and Grants Mngmt. Sys.
      • Agency-Wide Priority Measure 15

        Ensure that no material internal control or compliance issues are identified in annual financial statement audit.

      • Agency-Wide Priority Measure 16

        Award and close grants and contracts within prescribed timeframes.

Program Measures

Social Innovation Fund
Social Innovation Fund
Martin Luther King, Jr Day of Service
Martin Luther King, Jr Day of Service


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